I write expert articles to explore ideas, spark teams and products, and create international conversations around the impact and opportunities of product design, artificial intelligence and leadership. My writings have appeared in notable international publications such as TechCrunch, VentureBeat and Fast Company.
Selected articles sorted by the source:
Zalando Product Design blog
The evolution towards agentic AI customer experiences (2025) https://medium.com/zalando-design/the-evolution-towards-agentic-ai-customer-experiences-ac27d58449c3
Designing for generative AI powered content discovery — 10 learnings from Zalando Assistant (2024) https://medium.com/zalando-design/designing-for-generative-ai-powered-content-discovery-10-learnings-from-zalando-assistant-4c9ff3206a44
Fast Company
Computable product design for innovation teams: This design team is made up of one human and several AIs. See how the future of product innovation can work (2024) https://www.fastcompany.com/91136291/this-design-team-is-made-up-of-one-human-and-several-ais-see-how-the-future-of-product-innovation-can-work
Computable product design for practicing designers: What product designers need to do to work effectively with AI (2024) https://www.fastcompany.com/91132064/5-key-things-product-designers-need-to-do-to-work-effectively-with-ai
Transformation of product design leadership: This is how product designers can thrive when AI augmentation is everywhere (2024) https://www.fastcompany.com/91121064/this-is-how-product-designers-can-thrive-when-ai-augmentation-is-everywhere
How to harness generative AI for designing great customer experiences (2023) https://www.fastcompany.com/90941570/how-to-harness-generative-ai-for-designing-great-customer-experiences
TechCrunch
To save independent journalism, media must embrace web3 innovation (2022) https://techcrunch.com/2022/02/08/to-save-independent-journalism-media-must-embrace-web3-innovation/
Get ready for a new era of personalized entertainment (2019) https://techcrunch.com/2019/04/13/get-ready-for-a-new-era-of-personalized-entertainment/
A new hope: AI for news media (2018) https://techcrunch.com/2018/07/12/a-new-hope-ai-for-news-media/
AI on your lock screen (2017) https://techcrunch.com/2017/06/13/ai-on-your-lock-screen/
The next AI is no AI (2016) https://techcrunch.com/2016/05/07/the-next-ai-is-no-ai/
Your Algorithmic Self Meets Super-Intelligent AI (2015) https://techcrunch.com/2015/12/14/your-algorithmic-self-meets-super-intelligent-ai/
Is Personalized Discovery A Feature, Category Or New Paradigm (2015) https://techcrunch.com/2015/09/19/is-personalized-discovery-a-feature-category-or-new-paradigm/
The Future Of Algorithmic Personalization (2015) https://techcrunch.com/2015/06/25/the-future-of-algorithmic-personalization/
We Need Algorithmic Angels (2015) https://techcrunch.com/2015/04/18/we-need-algorithmic-angels/
VentureBeat
Forget user experience. AI must focus on ‘citizen experience’ (2021) https://venturebeat.com/2021/01/31/forget-user-experience-ai-must-focus-on-citizen-experience/
UI + AI: Combine user experience design with machine learning to build smarter products (2019) https://venturebeat.com/2019/02/09/ui-ai-combine-user-experience-design-with-machine-learning-to-build-smarter-products/
TNW
AI-Powered information operations and new citizenship (2021) https://thenextweb.com/news/ai-powered-information-operations-and-new-citizenship
Journalism.co.uk
Where does journalism belong in an AI-powered news ecosystem? (2020) https://www.journalism.co.uk/news-commentary/what-is-the-place-of-journalism-in-an-ai-powered-news-ecosystem-/s6/a772314/
London School of Economics – Polis
The building blocks of next generation news media (2020) https://blogs.lse.ac.uk/polis/2020/05/14/tools-for-democracy-the-building-blocks-of-next-generation-news-media/
Tekniikka & Talous
Ennakoiva organisaatio – kestävämpi organisaatio rakennetaan tulevaisuutta luotaavan tekoälyn avulla (2020) https://www.tekniikkatalous.fi/uutiset/puheenvuoro-ennakoiva-organisaatio-kestavampi-organisaatio-rakennetaan-tulevaisuutta-luotaavan-tekoalyn-avulla/1c4ae769-824d-46af-9a1d-6061da36f267 (FI)
Yle & Yle News Lab
Who decides what journalism is and what makes the news headlines in the digital era? (2019) https://newslab.yle.fi/blog/5uBorMxIwznsClwoVsMNDr
Suunta, fokus, rytmi ja rauha — 7 pointtia innovaation ja monialatiimin vetämisestä (2021) https://newslab.yle.fi/blog/20I5s2rnFvXwloC9aBnmRU (FI)
Pando
Your data is your interface (2013) https://pando.com/2013/04/17/your-data-is-your-interface/
Tulevaisuuden minä rakentuu verkossa (a book chapter in Silmät auki sosiaaliseen mediaan published by The Committee for the Future, Parliament of Finland and TIVIA, 2011)
Read: the whole book (pdf) https://tivia.fi/wp-content/uploads/2014/03/Silmät-auki-sosiaaliseen-mediaan-2-painos-PDF.pdf (FI)
Read more: https://tivia.fi/silmat-auki-sosiaaliseen-mediaan/(FI)
FutureSelf: Emerging digitized life patterns and a personal future simulation system (Futures, Volume 42, Issue 9, November 2010, Pages 981-994. 2010)
Read: https://www.sciencedirect.com/science/article/abs/pii/S0016328710001928
“The Future of Personal Digital Information – Scarce Resource, Valuable Commodity or an Efficient Utility?” (Short paper in OPEN 2009, Media Lab Doctor of Arts Symposium, Media Lab, University of Art and Design Helsinki, November 5.–6. 2009)
Read: https://paperzz.com/doc/8787431/the-future-of-personal-digital-information-–-scarce-resource
Jarno M. Koponen 